STEVENS COUNTY JAIL
215 South Oak Street, Colville, WA 99114
Mailing Address:  P.O. Box 186  Colville, WA 99114
Telephone: (509) 684-4707, 
Fax: (509) 684-7570

INMATE PHONES

In lieu of visitation, each inmate can make three (3) five (5) minute calls per day to recipients they designate for the duration of suspended visitation.

 ////TEMPORARY PHONE VISITATION PROCEDURES////

Each day, every inmate will be allowed three (3) free phone calls using the systems in their wings. These calls will be five (5) minutes long and can only be allowed during the inmate’s specific out time.

The inmate will provide the full name and phone number to be called to the staff. All other calling procedures except these listed calls will still apply.  No contact orders will still apply and will not be allowed.

Any change to the approved phone number list must be submitted at least 24 hours prior to being able to call.

If you submit a new list, the old one will be suspended.

Any attempt by an inmate or visitor to circumvent the rules will result in sanction/suspension of this privilege for the inmate and the visitor.

How may I contact an inmate by phone?   

PREPAID CALLING ACCOUNTS (COLLECT)

Family members and friends of inmates are given the option to set up prepaid calling accounts that allows calls from an inmate in a correctional facility to your telephone number without the restrictions of standard billing. After a prepaid calling account is established, collect calls to the telephone number may be placed up to the prepaid amount in the account.

For callers receiving calls on Cell/Smart phones, VOIP phones or non billable phones, contact 1-800-583-9683 to establish an account or you may not be able to receive calls.

PREPAID CALLING ACCOUNTS (PIN DEBIT)

Inmates can use funds from their commissary account to make prepaid calls from the jail and allows calls from an inmate in a correctional facility to your telephone number.  After a prepaid calling account is established, calls to the telephone number may be placed up to the prepaid amount in the account.  Funds from the commissary account will be deducted for these calls.

The other option for this method is to establish an account CTel their webpage. Funds loaded here will only count toward the phone systems.

For callers receiving calls on Cell/Smart phones, VOIP phones or non billable phones, contact 1-800-583-9683 to establish an account or you may not be able to receive calls.

ACCOUNT SETUP

To set up or fund a prepaid calling account call 1-800-583-9683 This is an automated system available 24 hours a day, 7 days a week.

You can also create an account at CTel.

AVAILABLE SOON: Inmates will be able to access funds from money posted to ACCESS Corrections

CUSTOMER SERVICE

For any issues, contact CTel Customer service at 1-866-430-0561 for 24-hours a day, 7 days a week service. Or you can contact them at 1-800-583-9683, Monday – Friday 6:00 am – 4:00 pm PST.

Telephone calls cannot be placed to inmates.  Inmates have daily access to phones that allow them to place calls. The Jail staff will not deliver messages to inmates.

http://www.ctel.us/

https://myaccount.ctel.us/Web/CTEL/Default.aspx